Use case
Replace WhatsApp booking chaos
Keep WhatsApp for reminders — not for your diary.
The problem
Messages pile up, double bookings happen, and owners lose hours replying.
Outcomes you should expect
- Quieter phone
- Accurate calendar
- WhatsApp used for high-value messages only
How to implement
- Publish booking linkBio, status, and Google listing.
- Auto-confirm slotsClients see available times instantly.
- Remind automaticallyWhatsApp nudges before visits.
Real-world examples
- Salon owner saves 1–2 hours daily on scheduling messages
Frequently asked questions
- Does Citanzo work for walk-in heavy businesses in India?
- Yes. Citanzo is built for mixed traffic — advance bookings plus same-day walk-ins, tokens, waitlists, and QR join at reception. Salons, clinics, barbers, and restaurants use one dashboard for both.
- Can customers book without downloading an app?
- Customers use your booking link in a mobile browser. No app install is required for booking or joining a queue.
- Are WhatsApp reminders included?
- WhatsApp and SMS reminders are part of the workflow on supported plans. You configure services once; reminders go out before appointments based on your settings.
Reduce no-shows
Start with reminders and a single booking link.