Set up salon online booking in India

1. List your services with real durations

Add haircut, colour, facial, and packages with accurate timing. Underestimating duration causes cascade delays on busy days.

Show prices if you want transparency — many Mumbai and Bangalore salons display starting prices only.

2. Add stylists and their hours

Each stylist gets their own calendar. Clients who want a favourite stylist book directly — reception stops being the middleman.

3. Share your booking link

Put the link in Instagram bio, WhatsApp status, and Google Business Profile.

Replace 'DM to book' with 'Book here' to cut message volume.

4. Turn on WhatsApp reminders

Enable 24-hour and 1-hour reminders. This is the highest-ROI step for reducing no-shows.

5. Enable walk-in queue for weekends

Print QR at reception. Walk-ins join digitally while booked clients keep their slots.

Frequently asked questions

Does Citanzo work for walk-in heavy businesses in India?

Yes. Citanzo is built for mixed traffic — advance bookings plus same-day walk-ins, tokens, waitlists, and QR join at reception. Salons, clinics, barbers, and restaurants use one dashboard for both.

Can customers book without downloading an app?

Customers use your booking link in a mobile browser. No app install is required for booking or joining a queue.

Are WhatsApp reminders included?

WhatsApp and SMS reminders are part of the workflow on supported plans. You configure services once; reminders go out before appointments based on your settings.