CITANZO PLATFORM
Every feature your business actually needs
Engineered by talking directly to Indian business owners. Zero complexity, absolute clarity.
BookingsOpen
Your customers book themselves
Share your custom online link (https://citanzo.com/b/your-name) in 30 seconds. Customers select a service, choose a slot, and confirm in under 2 minutes. No friction, no apps.
- •Works on any mobile phone — no app download required
- •Multi-service booking in a single convenient visit
- •Style or staff preferences available for selection
- •Real-time slot availability — zero double bookings
- •Custom brand URL with your specific business name
Select Slot
22 May
✓QueueTap to open
Walk-in management with a live digital queue
Keep walk-in customers happy. Citanzo generates a live digital queue. Customers join by scanning a QR code, track their wait times, and get notified when ready.
- •Dynamic digital token numbers assigned instantly
- •Real-time waiting estimation updates
- •Automatic WhatsApp updates as their turn approaches
- •Seamless coexistence with pre-scheduled slots
- •Automated queue closing based on operational hours
Digital Token
Wait time: ~12 mins
RemindersTap to open
Automated notifications that prevent no-shows
CONFIRM and REMIND automatically. Citanzo triggers a WhatsApp notification 1 hour prior. Fallback to SMS guarantees delivery. Reduce no-shows by 60%.
- •Automatic booking confirmations on creation
- •Sleek 1-hour before WhatsApp & SMS reminders
- •Fallback notification path guarantees receipt
- •Re-engage passive customers after 30 days automatically
- •Owner booking alarms for new appointments
WhatsApp Dispatch
"Hi Priya! Your hair styling booking at Urban Cuts is confirmed for tomorrow at 11:30 AM."
StaffTap to open
Coordinate your team without spreadsheets
Add stylists, therapists, or doctors. Assign services, custom working hours, and off-days. View team timelines and distribute workload dynamically.
- •Add team members with custom permissions
- •Individually set operational hours & leave schedules
- •Service tags assigned per specialized member
- •Interactive calendar timeline mapping all staff slots
- •Staff utilization performance indicators
Choose Specialist
Raj (Master Barber)
Selected ✓
Priya (Spa & Nails)
Available
CustomersTap to open
Detailed client profiles, automatically
Every booking builds a customer dashboard. Track preferences, allergics, service history, revenue metrics, and send automatic follow-ups.
- •Automated creation upon first customer booking
- •Detailed chronological appointment logs
- •Custom customer profile notes (allergies, requests)
- •Tiered membership and visit counts tracking
- •Automatic re-engagement alerts for inactive clients
Client Registry
Priya Sharma
VIP Client · 12 Visits
ReportsTap to open
Business statistics, every Monday morning
Wake up to progress. Citanzo delivers a detailed operational and financial health summary straight to your WhatsApp every Monday morning.
- •Automated WhatsApp progress summaries
- •Services segmented by revenue contribution
- •Team member performance & active hours tracking
- •Accurate customer retention statistics
- •Custom date-range reports in the dashboard
Revenue Audit
₹45,200
Weekly Summary