Feature
Remember regulars without scrolling chats
Every visit, note, and preference in one place — so your team delivers consistent service.
The operational problem
Searching WhatsApp to remember what a client asked for last time
No-shows not tracked across visits
New staff unaware of loyal client preferences
How it works
- Automatic profilesCreated when clients book or join queue.
- Add notesStaff log preferences after each visit.
- Serve betterPersonal service without relying on memory.
Built for Indian local businesses
- Visit timeline
- Staff notes
- No-show visibility
- Searchable list
Industry examples
- Salon
Colour formula notes and preferred stylist saved.
- Clinic
Visit history for follow-up care context.
- Barber
Usual cut and frequency visible at check-in.
Frequently asked questions
- Does Citanzo work for walk-in heavy businesses in India?
- Yes. Citanzo is built for mixed traffic — advance bookings plus same-day walk-ins, tokens, waitlists, and QR join at reception. Salons, clinics, barbers, and restaurants use one dashboard for both.
- Can customers book without downloading an app?
- Customers use your booking link in a mobile browser. No app install is required for booking or joining a queue.
- Are WhatsApp reminders included?
- WhatsApp and SMS reminders are part of the workflow on supported plans. You configure services once; reminders go out before appointments based on your settings.
Handle walk-ins better
Start free — set up booking and queue in minutes.