Copy and edit
BOOKING POLICY — [BUSINESS NAME] 1. Confirmations: Appointments are confirmed via SMS/WhatsApp. 2. Late arrival: We may shorten service or reschedule if you are 15+ minutes late. 3. Cancellation: Please cancel at least 4 hours ahead. 4. No-show: Repeated no-shows may require advance payment for future bookings. 5. Deposits: Bridal / long services may require a deposit (amount: ₹____). Last updated: __________
Usage tips
- Post on your booking page footer
- Share link when client first books
Fields to customise
- Hours notice
- Deposit amount
- Business name
Frequently asked questions
- Does Citanzo work for walk-in heavy businesses in India?
- Yes. Citanzo is built for mixed traffic — advance bookings plus same-day walk-ins, tokens, waitlists, and QR join at reception. Salons, clinics, barbers, and restaurants use one dashboard for both.
- Can customers book without downloading an app?
- Customers use your booking link in a mobile browser. No app install is required for booking or joining a queue.
- Are WhatsApp reminders included?
- WhatsApp and SMS reminders are part of the workflow on supported plans. You configure services once; reminders go out before appointments based on your settings.
Use templates with Citanzo
Store notes and automate reminders on top of your policy.