Does Citanzo work for walk-in heavy businesses in India?

Yes. Citanzo is built for mixed traffic — advance bookings plus same-day walk-ins, tokens, waitlists, and QR join at reception. Salons, clinics, barbers, and restaurants use one dashboard for both.

Can customers book without downloading an app?

Customers use your booking link in a mobile browser. No app install is required for booking or joining a queue.

Are WhatsApp reminders included?

WhatsApp and SMS reminders are part of the workflow on supported plans. You configure services once; reminders go out before appointments based on your settings.

Guide · 8 min read

WhatsApp booking workflow that scales

Separate scheduling from chatting.

Start free See pricing

Split scheduling and conversation

Booking link handles slot selection. WhatsApp handles reminders and relationship.

Stop asking 'what time works?' in groups — send the link instead.

Frequently asked questions

Does Citanzo work for walk-in heavy businesses in India?: Yes. Citanzo is built for mixed traffic — advance bookings plus same-day walk-ins, tokens, waitlists, and QR join at reception. Salons, clinics, barbers, and restaurants use one dashboard for both.
Can customers book without downloading an app?: Customers use your booking link in a mobile browser. No app install is required for booking or joining a queue.
Are WhatsApp reminders included?: WhatsApp and SMS reminders are part of the workflow on supported plans. You configure services once; reminders go out before appointments based on your settings.

Set up in minutes — start free

Booking link, walk-in queue, and WhatsApp reminders for Indian local businesses.

Start free See how it works