Live digital queue
Guests join on their phone, see their token and estimated wait, and get notified when almost ready.
Custom Cafe Flow
Walk-ins see their wait time — you see who is coming
Guests join your live queue from a link or QR. Optional table reservations for today and tomorrow. You set opening hours — the queue opens automatically.
Your Cafe
★ 4.9 Rating
Select Service
Premium Table Booking
2 hours duration
Choose Time
10:00 AM11:30 AM ✓
COMMON HURDLES
Does this sound like your cafe?
- Operational Leak
Customers asking how long the wait is while the door gets crowded
- Operational Leak
No way to predict how many groups are coming before the rush
- Operational Leak
Phone calls interrupting baristas during peak hours
PLATFORM BENEFIT
Custom-built for cafes like yours
Specifically tailored features that address daily operation and scheduling workflows.
Opens with your hours
Set working hours and queue cutoff — the waitlist follows your schedule automatically.
Party size first
Guests pick how many seats they need before joining — better wait estimates.
Quick reservations
Optional table holds for today or tomorrow when you want both queue and bookings.
Verified Case Study“Weekend rush used to mean a crowd at the door asking how long. Now guests check their phone and we know how many are waiting.”
THREE EASY STEPS
How it works
Three simple steps to get your cafe online and fully automated.
- 01
Set your hours
Add opening times and queue cutoff — that is all you need to start.
- 02
Share your link
Instagram bio, Google Maps, and a QR at the counter.
- 03
Serve with clarity
See the live queue and tonight's reservations on one screen.
Premium Booking Software
Join hundreds of cafes already using Citanzo
Deploy your dedicated booking page and start saving time today. Setup takes under 10 minutes.
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